January 21 | Time: 8:30 – 10 am CT
1.5 hours | 0.2 IACET CEUs | 2 PHTA CEUs
Delivery: In-Person – Southwest Pool & Spa Show
Does it ever seem like your customers' requests are coming from outer space? Are you looking for your crystal ball? Conceptualizing what your client wants and what you can provide can be a challenge. During this session, Kate Wiseman will walk you through her method to "read your client's mind." With some tips, tricks, questions, and observations, Kate will show you how to better understand your clients' needs, minimizing misunderstandings and ultimately resulting in a smoother project.
Instructor: Kate Wiseman, MLA